The full Holly on every plan.

Everything Holly needs to do the work.

Nothing is held back on Starter. Every plan includes the full investigator.

Investigates across your stack

Holly works across your help desk, customer data, billing, errors, docs, issues, and engineering context to understand what actually happened.

Works toward a resolution

When Holly can resolve the issue and has permission to act, she takes the next step instead of handing the work back to your team.

Escalates with the investigation done

When Holly needs your team, she brings the evidence, diagnosis, and proposed next step — not another ticket to investigate from scratch.

Acts within your rules

You decide what Holly can access, what she can do on her own, and what requires approval.

Learns how your company works

Give Holly your instructions, policies, workflows, and skills so she handles support the way you want it handled.

Proves herself before going live

Evaluate Holly on past tickets before giving her responsibility for live conversations.